Service & Maintenance.
Repairs, planned maintenance, and small construction works for occupied buildings.
Keep Your Property in Working Order.
DNA Group helps owners, property managers, and facilities teams address repairs and maintain active properties.
We review site conditions, define the work, and coordinate the right trades. In occupied spaces, we plan access, work areas, and timing around customers, tenants, staff, and daily operations.
For multi-site portfolios, we can group related repairs into a planned scope and track what was completed at each location. We maintain digital service records and, where included in the scope, update the property’s digital twin to reflect verified changes.
Building Repairs and Maintenance.
From a single deficiency to a coordinated scope across multiple locations.
01Repairs & Deficiencies
Address damaged finishes, loose hardware, and outstanding deficiencies with a defined scope and completion record.
02Doors & Hardware
Coordinate repairs and replacements for door assemblies, closers, hinges, and hardware based on existing conditions and operational needs.
03Walls, Ceilings & Flooring
Repair damaged drywall, ceilings, flooring, trim, and finishes, with attention to matching adjacent materials.
04Exterior Repairs
Assess and coordinate exterior work such as fencing, siding, and localized masonry repairs.
05Planned Maintenance
Review recurring issues across one or more locations and group work by priority, access, and timing.
06Trade Coordination
Bring in qualified specialty trades as required and coordinate access, sequencing, and communication with site teams.
07Digital Records & Digital Twins
Keep a digital record of completed work by location, including dates, photos, updated drawings, and asset information as applicable. Where a digital twin is part of the service scope, we can update it to reflect verified changes to layouts, equipment, or building systems so facilities teams have current information for future maintenance and renovations.
From Service Request to Closeout.
We confirm what needs attention, agree on the scope and timing, and document the completed work.
- 01
Review
Confirm the issue, location, access requirements, and any operating constraints.
- 02
Scope
Assess conditions as needed and confirm the work, pricing, and proposed timing.
- 03
Complete
Coordinate trades and carry out the approved work around site operations.
- 04
Close Out
Confirm completion, update the digital service record, and document verified changes in the digital twin where included.
Request Service.
Send us the property address, a brief description of the work, and any photos or access requirements.